Saptha Techno Soft, Mysore


System Admin
(Computer hardware fundamentals, Diploma, 6 months+ Exp)

Roles and Responsibilities:
  • Give permanent Fix to the Desktop, Printer problems, basic LAN & server support issues Remote Call Closure within Norms
  • Follow-up the Checklist(s)
  • Load/reload standard build operating system & configurations, aware of Installation & troubleshooting of critical applications & their usage guidelines
  • Root Cause Analysis for repeat calls
  • Call logging & follow-up action with the principal Vendors for warranty related incidents keeping helpdesk informed
  • Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
  • Troubleshoot Network connectivity (LAN) issues
  • Knowledge of C/C++ is a plus Operating Systems (OS) installation / re-installation, upgrades and patches for desktops Software installations such as MS-Office, Acrobat Reader, mail client etc, installation of anti-virus on desktops and remove Virus
  • Desktop Installation, Movement, Assign & Change Installation of anti-virus on desktops and remove Virus
  • Configuration of Print devices (network and local) on desktops Desktop Configuration - Network, mail client, internet etc
  • Co-ordinate with vendors for support
  • The Desktop support Engineers shall provide assistance to the IT users
  • The Engineers will be deployed full-time as per the project timings as required
  • Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting
  • Adhering to resolution time
  • Troubleshoot problems with Laptop Hardware, Application, printer and OS
  • Configuration of devices attached to laptops. Skills to provide Remote support on Phone or through tool
  • Backup & Restoration
  • Diagnosing the server problems like system ‘hang’, hard disk crash, etc
  • Eager to learn new things and adapt them into work

Career Apply

Regular (Full Time)
Team Leader / Sr.Software Developer
Software Developer (.Net)
Business Development Executive
Front Office Assistant
Web Designer
System Admin
Freelancer (Part Time)
Project Analyst
( Soft. Development )
Trainer (H/W, E&E)

Career - Saptha Techno Soft, Mysore

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